Explore How We Use Account Details
Our Privacy Policy applies when you open an account, complete phone verification, sign in from a mobile browser, contact support or use the cashier path. We use account details to provide access, check wallet status and investigate payment receipts, not to create an unrelated profile about
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you. DANA, OVO, GoPay and QRIS references may appear in records when you choose those rails; bank transfer and virtual account references can also be retained for reconciliation. We may process device and connection data to keep sign-in sessions working and identify unusual access. Where local
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law permits, we provide access according to the policy and any required eligibility checks. If local requirements differ, that rule applies to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.